Clarification Text on Protection of Personal Data of Customers, Members and Visitors

Dear Visitors, Customers and Members,

 We would like to inform you about our practices in regard to processing of your personal data and your personal data that we process as 'Data Controller' as 3D ProBox Technology Services Industry And Trade Limited Company (“3D PROBOX”) within the scope of Personal Data Protection Law No. 6698 (“Law”).

In this text:

• You will find clarification about use of your personal data in case you visit the website (“Website”); use the 3D PROBOX application that you will download to your mobile phone (“Mobile Application”); use the model produced on the Website/Mobile Application in your profile; download it; use it on another website/mobile application and become a member of the Website/Mobile Application (“Website Member”);

• In case you agree to be informed about general and personalized campaign information through commercial communication channels,

• In case we contact mutually through communication channels,

• In case you contact 3D PROBOX regarding corporate sales processes and/or shop or gift, product etc is sent to you regarding corporate sales processes,

• In case you participate in campaign, competition, sweepstakes and other events organized by 3D PROBOX,

Cookies etc. programs are used on the Website and the Mobile Application.

 Usage and Shopping on the Website/Mobile Application

• We process your identity (name surname) and contact information (e-mail address, phone number, address) and shopping (date, time, amount of shopping, content of shopping, payment method and payment details) information in order for 3D Model productions and subscription procedures to be fulfilled, for 3d models to be delivered to you, for your records we created in our system to be differentiated from records related to other customers, for after-sales and after-delivery operational procedures (adjustment, product review etc.) to be fulfilled, for e-invoice regarding your shopping to be sent to you,

• We process your identity and invoice information, as well as some additional invoice information if you are a taxpayer (Turkish ID number, Tax ID number, private company information) for an invoice to be issued,

• We process your credit card information in for payment to be rendered, in case you intend to pay via credit card (credit card information is transferred to the payment organization, without being recorded by us),

• We process your information on Website and Mobile Application Usage in order to determine technical/software errors, deficiencies encountered during your visit and usage of the Website and the Mobile Application.

Website Membership (Website/Mobile Application))

• We process your identity (name last name), contact (e-mail, phone numer) and hidden password information in order for your membership procedures to be completed, to fulfill the requirements of the membership contract we will conclude with you, for you to sign in as a member, to provide membership information,

• We process your information related to credit purchase and subscriptions (date, time, amount and content of credit/subscription purchase, payment details) to provide order, credit purchase and to view your subscription history,

• We process your shopping details on the Website and the mobile application in order for you to benefit from membership programs, to benefit from personalized opportunities and offers that will be creased based on the model production you will carry out on the Website and the mobile application; we process your marketing information (date of birth, gender, province, district, demographic information, location information if location share is active, approaches to notifications/ questionnaires/ offers/ campaigns on Website and Mobile Application, habits, favorites, likes, behaviors, preferences, search movements, segments, shopping history, cookie records and ad  identifier/identity information and device ID, payment methods and preferences, usage period of Mobile Application, Mobile Application version information, contact preferences, shopping amount, payment channels, bank, through which the payment is rendered, brand, model, technical properties and operating system of the device, operator information, answers to questionnaire ,etc.) in order for general or personalized campaigns, advantages, promotions, ads to be created, for campaigns, competitions, sweepstakes and other events to be organized, for segmentations, reporting, profilin, marketing and analysis studies to be carried out, for ads and marketing/contact activities (notifications on the Mobile Application and the Website, pop-up displays, personalized offers, personalization of user screens, ads, search, questionnaire etc.) of 3D PROBOX to be conducted on the Mobile Application, Website and other digital platforms belonging to 3D PROBOX or in other 3rd party environments.

Commercial Communication Processes

If you give permission/explicit consent to commercial communication, we process your identity (name last name) and contact (phone number, e-mail address) information in order for general or personalized campaigns, advantages, promotions, ads, information, marketing activities and commercial communication activities (SMS, e-mail, calling etc.) related to you within the scope of Website and Mobile Application membership, to be carried out, in order for questionnaires, campaigns, competitions, sweepstakes, invitations, openings and invitations regarding other activities to be delivered.

Customer Relationship Processes

We process your identity (name last name), contact (address, e-mail address, phone number), customer operations (requests and complaints, shopping, gift/discount/benefit use) and your information related to legal action if necessary, in order to solve your problems and complaints you convey when you contact us via our communication channels (e-mail, Website, Mobile Application, social media etc.) and to contact you in this regard, when necessary.

Legal Processes and In-House Activities

We process your identity, shopping, invoice and processing security (log records) information in order to fulfill our obligations arising from legislation, to fulfil our other legal obligations to competent public authorities and organizations.

We process your identity (name las name), contact (phone number, e-mail address, address), shopping, invoice, information related to processing security (Website security, Website/Mobile Application shopping, log records related to permission/explicit consent/ contract approval within the scope of commercial communication) and information related to legal action (correspondence and file information regarding dispute processes) in order for all kinds of lawsuits, response and objection rights to be used before public organizations and institutions such as courts, executive offices, arbitration court; for negotiation and reconciliation processes regarding disputes to be carried out, for necessary information to be conveyed to you, in case you request such information from us and for in-house audit, internal control and reporting, test, development and improvement works to be conducted.

We process your identity, contact, credit card (only first 6 digits and last 4 digits), shopping and order information and processing security information to prevent usage against Mobile Application, Website membership contracts, legislation and moral; to detect doubtful transactions and illegal usages, to block and unblock transactions.

To Whom and For What Purpose May We Transfer Your Personal Data?

We share your personal data

with business partners and service providers (call centers, those collecting personal data via devices, marketing/ad/analysis service providers, database and server service providers, those providing service to monitor Website and Mobile Application usages, e-mail server service providers, e-invoice and e-archive invoice service providers, electronic notification service providers, bank and electronic payment institutions, legal and financial counsellors, independent auditors, archiving service providers) to receive product and service support for information technologies, marketing/ad/analysis activities, logistics services, operational services, payment services or in issues requiring expertise etc. or with domestic suppliers or with abroad since our business partners or servers of our service providers are abroad,

With organizations, institutions and authorities to fulfil our obligations of providing document and information and other obligations to competent public authorities and institutions and judicial authorities and to use our lawsuit and response rights,

With counseling centers, business partners and payment institutions related to the relevant transaction in order to monitor doubtful transactions and to prevent illegal actions,

With our business partners within the scope of activities to increase the visitor traffic on the Website and the Mobile Application,

What is the method and legal reason for collecting your personal data?

Your personal data are collected by 3D PROBOX business partners via non-automatic methods by recording your information related to your shopping or membership processes on the Website and the Mobile Application in our systems; by recording data obtained/created due to usage of your fixed-mobile internet and communication devices and/or mobile applications in miscellaneous environments; by cookies and other similar technologies employed on the Website or the Mobile Application as explained in detail in cookies policy, by collecting your location data via the Mobile Application if you are a member of the Website and the location share is active on the Mobile Application; by recording all kinds of shopping, collection, delivery, transaction, questionnaires, signing-up and behavioral transactions in our systems; by recording directing process to the Website and Mobile Application from websites of our business partners; by recording your requests and complaints you convey us during our mutual communication via Mobile Application, Website, our e-mail addresses, social media and other communication channels; by recording information/documents related to you, sent from public authorities, organizations and judicial/administrative authorities.

We collect your personal data on legal grounds as follows;

Regarding sales processes on the Website and the Mobile Application, data processing is “necessary for conclusion and execution of the contract”, “necessary for fulfilment of legal obligation” and “obligatory for legitimate interests of data controller provided that fundamental rights and freedoms of the relevant person are not violated”;

Since it is necessary for “fulfilment of our legal obligation” regarding our storing obligation arising from legislation;

Regarding the obligatory functionality and performance cookies on the Website, data processing is obligatory for legitimate interests of data controller provided that fundamental rights and freedoms of the relevant person are not violated; and on legal grounds of the “explicit consent” you will provide regarding marketing/following cookies;

Regarding the processes of the Website Membership; in order for conclusion of the contract related to membership processes and for us to fulfil our obligations arising from the contract, it is “necessary for the contract to be concluded and executed”; and on legal grounds of the “explicit consent”you will provide regarding aforementioned marketing activities within the scope of Website Membership;

And on legal grounds of “explicit consent” you will provide regarding the commercial communication processes.

You may terminate the data processing activities based on explicit consent, by withdrawing your explicit consent at any time you wish and without any reason whatsoever.

What are your rights?

You may always apply to us at any time you wish, regarding your rights specified in the 11th Article of the Law related to your personal data processed by us. You may submit your application to 3D PROBOX, the Data Controller, by sending an e-mail from your e-mail address recorded in our system or by applying to our address given below, in writing. (Please note that the relevant request has to be in accordance with conditions specified in Communiqué on Principles and Procedures for Application to the Data Controller.)

Address: Kınıklı mah. Hüseyin Yılmaz cad. No:67 Pamukkale Teknokent B Blok G04






I give my approval with following declaration of consent for my personal data to be processed by 3D PROBOX acting as data controller, as explained in detail in the clarification text, which has been provided to me and which I can access any time via 3D PROBOX Website and the Mobile Application.

Regarding my contact information and other information obtained within the scope of my consent I gave/I will give and within the scope of laws and regarding products-services I buy, my visits to structures-websites related to e-commerce and all my personal-nonpersonal information related to all my shopping via such environments; I give my explicit consent (permission-approval) for my personal data composed of location data, social media profile and account information-operations, ad identifier information, identifying information (cookies, web browser marks-information, IP, beacon, cable-wireless network connection etc.), fixed and mobile device names, types, models and codes used for various purposes; card and account information, excluding private information such as password; old and new GSM/home/workplace phone/fax numbers, mail addresses, approaches-actions to electronic, commercial communication; payment methods, invoice contents, shopping habit-preferences regarding all kinds of products and services, likes and relevant comments, campaign, competition, questionnaire etc. and their contents; call center audio recordings, photograph, tax information, identity number, personal-official identity, demographic member/user/customer information, job/profession, education level, transport vehicle, residential region, address and delivery address, information on children, date of marriage, marital status, gender, age/date of birth, name, last name, nickname for me to benefit from all kinds of general and personalized product-service and opportunities, and for product-service promotion, ads, contact, promotion, sales, marketing, credit card and membership/customer operations, notifications and practices to be carried out, on legal grounds such as fulfilment of commercial-financial and legal responsibilities-obligations for customer/member services, consumer rights regarding products-services I have bought/I am interest in; to be processed, supplied, transferred, recorded in written/magnetic archives in the country and abroad for the period of time stipulated for its purpose depending on the nature of the information without exceeding maximum period of time legally allowed, stored, retained, maintained, made available, used, updated, changed, combined, rearranged, classified, disclosed, shared, transferred to aforementioned persons/institutions (in the country-abroad), disposed of and processed by other means by-among Data Controller Company 3D  Probox Teknoloji Hizmetleri Sanayi Ve Ticaret Limited Şirketi, its business partners, heirs, service providers-suppliers (including social media-networks and online ad network operators) and necessary third persons/institutions using partly/wholly all kinds of automatic/non-automatic methods, provided that necessary measures will be taken to protect privacy, legal principles related to processing and personal data storing and disposal policies shall be followed.




Protecting privacy of those visiting (“Data Owner”), Mobile Application and other digital platforms operated by 3D Probox Technology Services Industry And Trade Limited Company (“3D PROBOX” or “Company”) is one of the primary principles of our Company. Through the Website/Mobile Application Privacy Policy (“Policy”) explanations on (1) processing of data of Data Owners, (2) Cookies Policy and (3) effect of the Website/Mobile Application Privacy Policy, are made. Personal data obtained during your visit to our website may be processed by 3D PROBOX as per Personal Data Protection Law No. 6698 (“Law”) in the scope described below. You may find detailed information about the processing of your personal data in “PDPL Clarification Text”.


Your personal data obtained during your visit to our website may be processed to carry our invoicing and product delivery processes, to provide you the information you have requested for the relevant product in case you use the feature 'product follow' and in accordance with 5th and 6th articles of PDP Law by 3D PROBOX for purposes listed below:

Besides, our Company may process your personal data to complete your membership registration if your request so, and to inform you of our campaigns.


Your personal data obtained during your visit to our website, may be transferred to our business partners, suppliers and legally competent public authorities and private persons under personal data processing conditions and purposes specified in the 8th and 9th articles of PDP Law, in line with purpose of processing your personal data.


Any information that makes your identity identified or identifiable, is “personal data”. Your personal data within the scope of your visit to our website, are collected via cookies that are technical contact files, in accordance with data processing conditions specified in the Law.


We inform you that you have following rights as personal data owner as per the 11th article of the Law:

You may convey your applications regarding your rights listed above, to our Company via e-mail address Your application will be finalized as soon as possible and no later than thirty days based on the nature of your request; however, in case the operation requires any cost, you may be charged according to the tariff determined by the Personal Data Protection Board.


In line with the importance attached by our Company to protecting personal data and ensuring data security, all kinds of technical and administrative measures to ensure the optimum security level in order to ensure data security, are taken by our Company according to the 12th article of the Law.

We use cookies for you to make the most efficient use of our website and improve your user experience. If you do not prefer to use cookies, you can delete or block cookies using your browser settings. However, we would like to remind you that this may affect your use of our website. We will assume that you agree to the use of cookies on this website unless you change your cookie settings from your browser.


Cookies are small text files stored on your device or network server through browsers by the websites you visit.

İThe main purposes of using cookies on our website are listed below:


(Session Cookies)

Session cookies are temporary cookies that are used during our visitors' visit to the Website and deleted after the browser is closed.

The main purpose of using such cookies is to ensure that the website works properly during your visit.

For example, it allows you to fill out online forms consisting of multiple pages.

(Persistent Cookies)

Persistent cookies are types of cookies used to improve the functionality of the Website and provide our visitors with a faster and better service.

Such cookies are used to remember your preferences and are stored on your device through browsers.

Some types of persistent cookies can be used to provide you with specific recommendations, taking into account considerations such as your purpose of using the website.

Thanks to persistent cookies, in case you visit our website using the same device, it is controlled whether or not there is a cookie on your device created by our Website and if there is, it is understood that you have visited the website before and the content to be conveyed to you is determined in this line, thus you are offered a better service.


(Technical Cookies)

Technical cookies ensure the operation of the website, identifies the non-operation pages and areas of the websites.

(Authentication Cookies)

In case visitors sign in to the website using their passwords, such cookies determine in every page that the visitor is the website user, therefore prevent the user from inputting password in every page s/he visits.

(Flash Cookies)

These are the types of cookies used to activate image or audio content on the website.

(Customization Cookies)

These are cookies used to remember users' preferences when visiting different pages of different websites. For example, remembering your language preference.

(Analytical Cookies)

Analytical cookies are cookies that enable the production of analytical results such as the number of visitors to the website, the detection of pages displayed on the website, the hours of visiting the website, and the movement of scrolling the website pages.


You can customize your preferences for cookies by changing your browser settings.

The Website Privacy Policy is dated May 1st, 2021. If all or certain articles of the policy are renewed, the effective date of the policy will be updated.

The Policy is published on the website at the bottom of the pages and is available to interested parties at the request of the personal data owners.

You may find detailed information about the processing of your personal data in “PDPL Clarification Text”.


To ensure the Website's, the Company's and your legal and commercial security.

To improve the Website, to offer new features through the website and to customize the features offered based on your preferences;

To improve the services offered to you, by improving the functionality and performance of the Website,


To ensure the protection of personal data,

To prevent illegal access to personal data,

To prevent illegal processing of personal data,

To claim for damages in case you suffer damage due to illegal processing of your personal data.

To raise objection in case a result arises against you due to analysis of your processes data exclusively via automatic systems.

To request that your personal data be deleted or disposed of in case the reasons for processing no longer exist even though they have been processes in accordance with provisions of the Law and other relevant laws, and to request that this operation be notified to third persons, to whom your personal data are transferred,

To request that your personal data be corrected if they have been incompletely or incorrectly processed and to request that the process in this regard be notified to third persons, to whom your personal data are transferred,

To know the third parties both in the country and abroad, to whom your personal data are transferred,

To learn the purpose of processing your personal data and whether they are used for their purpose,

To request information if your personal data have been processed,

To learn whether or not your personal data have been processed,

To ensure legal, technical and commercial-business security of the Company and the relevant persons in business relations with the Company.

To plan and execute the commercial and business strategies of the Company.

For necessary works to be conducted by out relevant business units in order for commercial activities carried out by the Company to be realized and; for related business processes to be carried out,

To plan and execute the activities necessary for products and services offered by the Company to be recommended and promoted to the relevant people by customizing based on their likes, usage habits and needs.

For necessary works to be conducted and for relevant business processes to be carried out by our business units in order for relevant people to benefit from products and services offered by the Company,

For human resources policies and processes of the Company to be planned and executed,